Work For Us
As a business, we’re continually growing, so whether you’re a hospitality expert or a financial professional, we would like to hear from you. If you’re passionate about delivering results and want to join a team of like-minded people, take a look at our current vacancies.
If you can’t see the perfect job for you, drop us a line at careers@theharrington.com and we’ll keep your details on file until we can match you with the right spec. Please note that The Harrington is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About The Harrington
The Harrington has been setting standards in luxury living in South Kensington for over two decades. We are specialists in luxury serviced apartments and suites for any length of stay - currently we have over 120 luxury apartments and growing. Perfect for weekend breaks in London, business trips and relocation.
Working at The Harrington
Our team is over a hundred people strong - still a tight-knit group working to find new and innovative ways to help the business succeed. Every week brings new challenges, and we work to meet them as a team. We recruit top talent to thrive and drive our company culture, which is best described as engaging, rewarding, inclusive, autonomous and maintaining a work-life balance.
Benefits
We want our employees to be healthy, happy, inspired and have the financial resources and support they need to excel in their roles.
We offer:
• Great enterprising working environment
• Flexible working hours (subject to agreement)
• Skills learning and development - we will happily sponsor your growth
• 20 days annual leave
• Plus 8 Bank Holidays
• Plus half-day off for Christmas shopping
• We’ll give you an extra day off for your birthday
• Up to 2 days compassionate leave
• Sick leave is capped at 5 days for casual sickness
• Healthy snacks
• Full kitchen for making your meals
• Monthly team lunches
• Quarterly team parties
• Company pension scheme
• Discretionary bonus scheme for overachievers
• £100 contribution towards buying a bicycle
• Dry cleaning for uniforms
Coming soon:
• 50% off the food bill at the CAT N' COW Café & Restaurant
• Free gym use and discounts at CAT N' COW Studio
Join us at The Harrington
There are no available jobs at the present.
There are no available jobs at the present.
There are no available jobs at the present.
Receptionist / Senior Receptionist
Receptionist / Senior Receptionist at The Harrington
- South West London (SW7)
- From £23,000 to £28,000 per annum, depending on experience
The Role
You will also be responsible for managing the reception area for The Harrington, to communicate with other members of the team to ensure all standards are met ensuring attention to detail is maintained at all times. You will also be expected to lead the way in providing luxury service to our guests and helping the reception team in their continued effort to go beyond what our guests expect of us.
The role’s responsibilities will cover both the serviced apartments across The Harrington collection. Our clients are affluent individuals who are used to purchasing luxury products and services. It will be a distinct advantage if you have previous experience working within a 5 star hotel and/or spa. It is essential that you understand how the luxury end of the market differs when it comes to service.
You
If high standards and giving customers the best possible experience through personalised and friendly service is ingrained in how you work then we want to hear from you.
Key Requirements:
- Exceptional guest relations skills, experience within the luxury market is a plus
- 3+ years’ experience within the hospitality industry would be a plus
- A desire to maintain and develop the highest standards of personalised service, ensuring that clients’ experience is exceeded at all times
- Flexibility to multi task and take ownership of day to day operational protocols is essential
- A high degree of proficiency in English language
- A second language would be preferable (French or German is desirable)
- Ability in effectively answering/solving client queries and issues in a timely fashion is essential
- Experience and good understanding of using a PMS (we use Guestline)
- A good working knowledge of MS Office
- Adaptable and able to use high levels of initiative at all times
- Taking pride in your work, your appearance as well as a keen eye for detail in everything you do
- Must be educated to a degree level, priority will be given to hospitality graduates
- Great team player, problem solver and quick thinker
- Applicants must be flexible with regard to shifts
- All candidates must be able to show their eligibility to work in the UK and be based in London.
We look forward to developing your career with us!
To apply for this role, please email your CV to hr-receptionist@theharrington.com